Our Privacy Policy

ProLevel Tech (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website or contact us.

Last Updated on January, 6th, 2026

Information We Collect

We collect personal information you provide when you contact us or submit a form, such as:

  • Name

  • Email address

  • Phone number (if provided)

  • Company name and role (if provided)

  • Any details you include in your enquiry

We also collect limited usage data automatically when you use our website, such as device/browser type, IP address (used to estimate general location), pages visited, and referral source.

How We Collect Information

We collect information when you:

  • Submit an enquiry via our website forms

  • Email or call us

  • Browse our website (through cookies and analytics)

How We Use Your Information

We use personal information to:

  1. Respond to enquiries and provide requested information

  2. Arrange meetings and discuss potential engagements

  3. Improve website performance and user experience

  4. Maintain the security and operation of our website

  5. Comply with legal obligations

We do not sell your personal information.

Analytics and Cookies

We use analytics tools (such as Google Analytics) to understand how visitors use our website. These tools may use cookies and similar technologies to collect information like pages viewed, time on site, device type, and approximate location.

You can control cookies through your browser settings. If you disable cookies, some parts of the site may not function as intended.

Disclosure to Third Parties

We may share personal information with trusted service providers who support our website and operations, such as:

  • Website hosting and website tooling providers (including Framer)

  • Analytics providers (such as Google)

  • Email and communications providers

We only disclose what is necessary for those providers to perform services for us, and we take reasonable steps to ensure appropriate handling.

Some providers may store or process information outside Australia. By using our website and providing information, you consent to this overseas disclosure.

Data Security, Retention, and Your Rights

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure.

We retain personal information only as long as needed to respond to your enquiry, provide services, meet legal obligations, or resolve disputes.

You may request access to, or correction of, the personal information we hold about you by contacting us.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact: hello@proleveltech.com.au